We offer flexible annual and long-term service packages, from fully all-inclusive plans to customised options tailored to your business needs.
What We Offer
We provide annual and long-term service and maintenance packages created specifically for the unique demands of cremation operations. Our programs are designed to support reliable performance, extend equipment lifespan, and help your facility operate with confidence year-round. For businesses seeking complete coverage, our all-inclusive packages offer comprehensive maintenance, priority support, and routine inspections. These plans ensure every essential component of your cremation equipment is professionally serviced, helping prevent downtime and unexpected repair costs.
If your facility has specialised needsrequirements, we can also offer a fully customisable service packages. These plans are tailored around your workflow, equipment usage, and budget, ensuring you receive the exact level of support your business requires without paying for unnecessary services extras. Whether you choose an all-inclusive plan or a customised package, you can count on consistent, professional care from engineers who understand cremation systems inside and out. Our goal is to provide dependable, long-term support that keeps your equipment running safely, efficiently, and in full compliance with industry standards.
Four site visits per year consisting of; 2two off preventative maintenance visits and, two2 off full-service visits.
Telephone/ Remote support
Free Emergency call- outscall-outs (Up-to 4 per year)
One Site Supervised Annual Site Emission Testing (incl. 3 yearly Dioxins and scaffolding) Per year plus one Dioxin tests supervision carried out every three years
Minor Refractory repairs to the (Doors, Primary Chamber, Secondary chamber)
AddBlue waste reagent treatment/ removal
Major Refractory Replacements
Major Equipment Repairs
AI integration
Extended warranties
Gold
Four site visits per year consisting of; 2two off preventative maintenance visits and, two2 off full-service visits.
Telephone/ Remote support
Free Emergency call- outscall-outs (Up-to 4 per year)
One Site Supervised Annual Site Emission Testing (incl. 3 yearly Dioxins and scaffolding) Per year plus one Dioxin tests supervision carried out every three years
Minor Refractory repairs to the (Doors, Primary Chamber, Secondary chamber)
AddBlue waste reagent treatment/ removal
Major Refractory Replacements
Major Equipment Repairs
AI integration
Extended warranties
Platinum
Four site visits per year consisting of; 2two off preventative maintenance visits and, two2 off full-service visits.
Telephone/ Remote support
Free Emergency call- outscall-outs (Up-to 4 per year)
One Site Supervised Annual Site Emission Testing (incl. 3 yearly Dioxins and scaffolding) Per year plus one Dioxin tests supervision carried out every three years
Minor Refractory repairs to the (Doors, Primary Chamber, Secondary chamber)
AddBlue waste reagent treatment/ removal
Major Refractory Replacements
Major Equipment Repairs
AI integration
Extended warranties
Diamond
Four site visits per year consisting of; 2two off preventative maintenance visits and, two2 off full-service visits.
Telephone/ Remote support
Free Emergency call- outscall-outs (Up-to 4 per year)
One Site Supervised Annual Site Emission Testing (incl. 3 yearly Dioxins and scaffolding) Per year plus one Dioxin tests supervision carried out every three years
Minor Refractory repairs to the (Doors, Primary Chamber, Secondary chamber)